Bosch Privacy Policy – Highlights
Bosch Automotive Service Solutions, Inc. (“Bosch”,
“we”, “us” or “our”) has set out below some important highlights of the Privacy
Policy for our Bosch Rebates website. You can obtain more information
about how we collect, use, disclose and safeguard your personal information by
reviewing our full Privacy Policy below.
What personal information do we collect?
We collect various types of information about our
users in connection with the services or products provided through the Bosch
Rebates website (collectively, the “Services”), including:
·
Information
we collect directly from you (i.e., when given by you);
·
Information
we collect indirectly from you (i.e., collected when you use the Bosch Rebates website
or Services); and
·
Information
we obtain from third-party sources.
We also may collect information in ways that we
describe to you at the point of collection or otherwise with your consent.
Why do we collect personal information and
how is it used?
·
Fulfilling or meeting the reason you provided the information.
·
Technical administration of Bosch and Bosch affiliate websites,
mobile applications and/or services.
·
Maintaining the safety, security, and integrity of our websites,
products and services, databases and other technology assets, and business.
·
Customer, vendor, licensor and/or supplier administration, review
and/or reports.
·
Administering, maintaining, personalizing and improving Bosch and
Bosch affiliates’ mobile applications, products and services, including,
without limitation, to authenticate users, process payments, provide requested
services, provide optional additional services and to develop new features,
products and/or services.
·
Providing customer service.
·
Responding to submitted inquiries and customer service requests
and other questions and/or comments.
·
For the U.S., this data may be used for marketing and analytic
purposes.
·
Compliance with legal and/or regulatory requirements.
Bosch will not collect or use personal
information for materially different, unrelated or incompatible purposes
without providing you notice (or obtaining your consent, where required by
applicable laws in the relevant jurisdiction).
Is personal information shared or
disclosed?
Bosch may share your information with:
·
Bosch affiliated entities,
·
service providers, vendors, consultants, suppliers, licensors,
marketing, partners and other partners and entities performing work on Bosch’s
behalf, as follows:
·
relevant authorities in accordance with, and as Bosch deems
required, necessary and/or appropriate by, or in connection with, applicable
law, regulation, court order or legal process;
What are the risks?
·
We
may transfer your personal information to countries other than the country
where you reside, including to affiliates and service providers. Therefore,
your information may be accessible to courts, law enforcement and national
authorities in other countries. You can obtain information about Bosch’s
policies and practices with respect to foreign service providers, or ask
questions about the collection, use, disclosure or storage of personal
information by such service providers, by contacting our Privacy Policy
Administrator as described in the Privacy Policy.
·
Bosch
security measures are being continuously improved in accordance with the state
of technological developments, however, absolute protection is not possible.
We cannot guarantee the security of information posted or transmitted using the
Bosch Rebates website.
What else should you know?
·
Your
personal information will be stored in the US and accessible to authorized
Bosch personnel, as well as authorized personnel of those parties with whom
Bosch shares your personal information as described in the Privacy Policy, such
as system administrators for the Bosch Rebates website, service providers,
marketing partners, and other partners and entities performing work on our
behalf.
·
You
may contact our Privacy Policy Administrator, as described in the Privacy
Policy, with any questions about the collection of your personal information.
·
In
some circumstances, you also may have a right to access, update, and correct
inaccuracies in your personal data (e.g., pursuant to local law).
·
Any
additional choices you may have are described in the full Privacy Policy below.
Notice to Canadian Users:
Please note that by using the Bosch Rebates website and/or voluntarily
providing your personal information to us, as applicable, you are consenting to
the collection, use and disclosure of your personal information as described in
our Privacy Policy and summarized above.
Bosch Rebates website PRIVACY POLICY
I. Introduction
Bosch Automotive Service
Solutions, Inc. (any references to “Bosch”
within this Privacy Policy to mean “Bosch Automotive Service Solutions, Inc.,”
“we”, “us” or “our”) is pleased to have you (“you”
or “your”) visit the Bosch Rebates website and welcomes your interest
in the services or products provided through the Bosch Rebates website collectively,
the “Services”). This Privacy Policy (this “Notice”) applies to all users of
the Bosch Rebates website and the Services, anywhere in the United
States, Canada, and their respective territories and possessions. Terms
capitalized but not defined in this Privacy Policy are as defined in the Bosch
Rebates website Terms and Conditions (the “Terms”)
The
protection of your privacy is an important concern to which we pay special
attention. We process Personal Information collected during your visit to and
use of the Services in compliance with this Privacy Policy and all applicable
laws and regulations. Data protection and information security are part of
Bosch corporate policy.
Notice
to Canadian Users: Please note that by using the website and/or voluntarily
providing your Personal Information to us, as applicable, you are consenting to the collection,
use and disclosure of your Personal Information
as described in this Notice. If you do not consent to the processing of
your Personal Information in accordance with this Notice, please do not access
or continue to use the Bosch Rebates website or otherwise provide any Personal
Information to us.
II. Scope
This Notice
covers our treatment of (1) personally identifiable information, as defined by
numerous statutes in the United States ( “PII Laws”), (2) personal
information, as defined by the California Consumer Privacy Act (“CCPA”),
and (3) personal information, as defined by Canada’s Personal Information
Protection and Electronic Documents Act and any applicable substantially
similar provincial legislation (“Canadian Privacy laws”) (collectively,
“Personal Information”) which we gather when you are accessing, viewing,
completing, or using the Bosch Rebates website or our Services.
III. Collection
of Personal Information
The Bosch Rebates website
has collected the following Personal Information from users of the Services
within the last twelve (12) months
Category and Sources of Information
|
Examples
|
How we use it
|
How
we share it
|
Identifiers
We collect this
information from our users, customers, and business partners. We also
generate identifiers internally.
|
Real name,
postal address, email address, phone number, product serial number, or other
similar identifiers.
|
To enable use of
our sites, services, and products, to communicate with you, to understand how
our
Users interact
with our sites, and to improve our offerings
|
We share this
data with our service providers and with business partners, including those
whom you instruct us to send this information
|
Personal
Information under Cal. Civ. Code § 1798.80(e)
We collect this
information from our users, customers, and business partners
|
Name, address,
telephone number, employment. Some Personal Information included in this
category may overlap with other categories.
|
To enable use of
our sites, services, and products, to communicate with you, to understand how
our users interact with our sites, and to improve our offerings
|
We share this
data with our service providers and with business partners, including those
to whom you instruct us to send this information
|
Commercial
information
We collect this
information from our customers, and generate it internally during
transactions with our customers
|
Records of
personal property, products purchased, obtained, or
considered, or
other purchasing or consuming histories or tendencies.
|
To transact with
you if you use our services or products, and to enable transactions you’ve
requested
|
We share this
data with our service providers and with business partners, including those
to whom you instruct us to send this information
|
Internet or
other similar network activity
We collect this
information from our users and customers
|
Browsing
history, information on a consumer's interaction with the website.
|
To enable use of
our sites, services, and products, to communicate with you, to understand how
our users interact with our sites, and to improve our offerings
|
We share this
data with our service providers and with business partners, including those
to whom you instruct us to send this information
|
Bosch will
continue to collect the Personal Information described above. If any
additional Personal Information is collected by Bosch, we will provide any
required notice(s), and where applicable obtain any required consent(s), in
accordance with applicable laws in the relevant jurisdiction.
IV. Sources
of Personal Information
Bosch
collects Personal Information from the following categories of sources:
1.
Directly
from you.
For example, when given by you or collected from you through your access to
and/or use of the Bosch Rebates website and/or the Services, in context
of an incentive for a covered product or rebate, subscribing to receive
marketing communications, or when you contact customer support or otherwise
interact or communicate with Bosch, its agents, representatives, suppliers, vendors
or consultants through the Bosch Rebates website. This information may include,
without limitation, your first and last name, address, email address, phone
number, product serial number, and any other information you choose to provide
us.
2.
Indirectly from you. For example, from observing
your use of the Bosch Rebates website and/or the Services, or services related
thereto. The following data may be collected automatically: the website from
which you visit Bosch (referrer), pages viewed, files downloaded (downloads),
individual links clicked, search words or search phrases (site search),
duration of visit, browser used, device data (e.g., unique device
identifier, MAC address, IP address, serial number, hardware model, network
information and operating system and version), and other relevant details
and/or information. If the visit is a result of online advertising such as
banners, video ads, search engine advertising, etc., Bosch or its agents,
representatives, suppliers, vendors or consultants may record which banner,
adword, etc. motivated or assisted with the visit to Bosch Rebates website.
V. Use
of Personal Information and Purpose Specification.
Bosch may use
your Personal Information for the purpose of:
1. Fulfilling
or meeting the reason you provided the information. For example, if you share your
name and contact information to request a price quote or ask a question about
our Services, we will use that Personal Information to respond to your inquiry.
If you provide your Personal Information to purchase a Service, we will use
that information to process your payment and facilitate delivery. We may also
save your information to facilitate new product orders or process returns.
2. Technical administration of Bosch and Bosch affiliate
websites, mobile applications and/or services.
3. Maintaining the safety, security, and integrity of our
websites, products and services, databases and other technology assets, and
business.
4. Customer, vendor, licensor and/or supplier administration,
review and/or reports.
5. Administering, maintaining, personalizing and improving
Bosch and Bosch affiliates’ products and services, including, without
limitation, to authenticate users, process payments, provide requested
services, provide optional additional services and to develop new features,
products and/or services.
6. Providing customer service.
7. Responding to submitted inquiries and customer service
requests and other questions and/or comments.
8. For the U.S., this data may be used for marketing and
analytic purposes.
9. Compliance with legal and/or regulatory requirements.
Bosch will
not collect additional categories of Personal Information or use the Personal
Information we collected for materially different, unrelated or incompatible
purposes without providing you notice (or obtaining your consent, where
required by applicable laws in the relevant jurisdiction).
VI.
Sharing and Disclosure of Personal Information.
Bosch may
use, store, compile, manipulate, share and disclose your Personal Information
with third parties for the purposes stated above. Your Personal Information is
shared with the following third parties:
1. Bosch
affiliated entities, including Bosch’s parent company in Germany, Robert Bosch
GmbH, to leverage shared services and improve our Services;
2. Bosch third party service providers, vendors, consultants,
suppliers, licensors, marketing, partners and other partners and entities
performing work on Bosch’s behalf, such as hosting vendors, advertising service
providers, data analytics companies, marketing service companies, list managers
and delivery companies.
3. Relevant authorities in accordance with, and as Bosch deems
required, necessary and/or appropriate by, or in connection with, applicable
law, regulation, court order or legal process;
By accessing
and/or using the Bosch Rebates website or the Services, you consent to the
above uses and sharing of your Personal Information in accordance with this
policy.
VII. Disclosure
or Sale of Personal Information – Past 12 Months
1) Disclosure
of Personal Information. In the preceding twelve (12)
months, Bosch has disclosed the following categories of Personal Information
for a business purpose:
a.
Identifiers
b.
California Customer Records Personal Information categories.
c.
Commercial information.
d.
Internet or other similar network activity.
e.
Professional or employment-related information.
We disclose your Personal Information for a business purpose to
the following categories of third parties:
·
Service providers.
2)
[Sales of Personal Information. In the preceding
twelve (12) months, Bosch has not sold Personal Information for a business
purpose.
VIII. Use
of third-party web analytics tools
Bosch may use
web analytics tools, such as the Google Analytics web analytics tool, to
provide us with an analysis of your use of the Bosch Rebates website, overall
use of and traffic on the Bosch Rebates website, and other related services.
These web analytic tools use cookies that enable an analysis of your use of the
Bosch Rebates website. The information generated by the cookie about your use
of the Bosch Rebates website (such as when you visited the Bosch Rebates website,
the referrer URL, details on the configuration of your operating system, your
browser and your access provider) are generally transmitted to, and stored on,
a server of Google located in the U.S.A. You are able to opt out of Google
Analytics by downloading and utilizing the Google Analytics Opt-out Browser
Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en.
Bosch uses
any information gathered by such analytics tools to analyze your use of the Bosch
Rebates website to generate reports on website activities and to perform other
Bosch related services to you. Only authorized persons have access to this
anonymized data.
IX. Use
of social plugins as part of social media.
The Bosch
Rebates website may use social media plugins (“Plugins”) from social
networks like YouTube, (“Social Network”). The Plugins are identified by
the respective social media logo or the respective suffix (the “Button”).
If you visit
a page on the Bosch Rebates website that contains Plugins, your browser will
establish a direct connection to the Social Network server and load the Button
from there, at the same time the Social Network will know that the respective
page on the Bosch Rebates website has been visited. If you click on a Button,
you establish a direct connection to the respective Social Network. By clicking
the applicable Button you accept and consent to the transmission of your data
to the Social Network. If you are logged into the Social Network, it can also
associate your visit to the Bosch Rebates website to your Social Network
account.
If you do not
wish your data to be transmitted to the applicable Social Network via the Bosch
Rebates website, ensure that you are not logged into the Social Network
before visiting the Bosch Rebates website and do not click on any Plugins while
on the Bosch Rebates website.
Our websites
may also use the YouTube video platform that enables playback of audio and
video files. By visiting such websites, YouTube receives information that you
have accessed the corresponding page on the Bosch Rebates website. Such data
is transmitted to YouTube whether you are logged into a YouTube user account or
not.
For
information about the scope and purpose of data collection by these social
media companies, and your rights and the settings you can configure to protect
your privacy, please refer to their privacy policies.
X. International
Data Transfer
Bosch may transfer your Personal Information to Bosch’s parent
company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout
the world, including, without limitation, Robert Bosch LLC, when processing,
storing, analyzing and otherwise using data. Bosch may also transfer your data
to a third party outside the country of origin. Accordingly, your Personal
Information may be accessible to courts, law enforcement and national
authorities in countries other than the country in which you reside. You can
obtain information about Bosch’s policies and practices with respect to foreign
service providers (including affiliates), or ask questions about the
collection, use, disclosure or storage of personal information by such service
providers, by contacting our Privacy Policy Administrator as described below.
XI.
Children’s Privacy
Bosch does
not knowingly collect or use any Personal Information from online visitors
under the age of 16. Bosch does not knowingly allow visitors under the age of
16 to participate in any promotions or contests made available on the Bosch
Rebates website from time to time.
XII. California
“Shine the Light” Privacy Rights
California’s
“Shine The Light” law permits those Bosch customers who are residents of
California to annually request a list of their Personal Information (if any)
that Bosch disclosed to third parties for direct marketing purposes in the
preceding calendar year, and the names and addresses of those third parties. At
this time, Bosch currently does not share any Personal Information with third
parties for direct marketing purposes.
XIII. Use
of links to affiliated sites
The Bosch
Rebates website may contain links to other Bosch sites (“Affiliated
Sites”). The Bosch Rebates website provides these links only as a
convenience. Your use of these Affiliated Sites and any related services are
outside the scope of this Privacy Policy, and is governed by the Privacy Policy
and any other terms referred to or located on such Affiliated Sites
XIV. Use
of external links
The Bosch
Rebates website may contain links to third-party websites or services operated
by providers that are not associated with Bosch. After you click the link,
Bosch no longer has any influence over the collection, storage, use or
processing of any Personal Information transmitted by clicking the link (such
as the IP address or URL of the page that contains the link), as the behavior
of third parties is, by nature, beyond Bosch control. Therefore, Bosch is
not responsible for the collection, storage, use, disclosure or other
processing of Personal Information by such third parties. For further
clarity, this Privacy Policy does not apply to any such third party websites or
services; please refer to the privacy statements or policies for such third
party websites or services for information about how they collect, use,
disclose and protect personal information.
XV. Security
Bosch takes
commercially reasonable efforts to ensure that your data collected by Bosch
through this Bosch Rebates website is protected against tampering, loss,
destruction, access by unauthorized persons or unauthorized disclosure. Bosch
security measures are being continuously improved in accordance with the state
of technological developments, however, absolute protection is not possible.
XVI. Use
of cookies
1) Bosch
cookies.
Bosch uses
cookies and active components (e.g., JavaScript) to track
visitors’ preferences and customize the design of the Bosch Rebates website
Cookies are
small text files stored on your computer or device when you visit a Bosch
Rebates website. If you wish, you can delete the cookies at any time from your
web browser. However, this can result in some functions no longer being
available. For information on deleting the cookies, please consult your
browser‘s help function.
Bosch makes
it possible to control the use of cookies. To do so, click the “Change your
preferences” link in the Bosch cookie banner. This link gives you additional
information about the cookies used. In addition, you can configure which
cookies you want to use there.
2) Third-party
cookies.
The Bosch may incorporate content and services from other providers (e.g., YouTube) who, in turn, may use cookies and active components. Bosch has no influence on the processing of Personal Information by these providers. Please note that the option provided by Bosch to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, and Twitter). Please refer to the respective provider’s websites for information about how your data is handled.
Name: New Relic Browser
Provider: New Relic, Inc., 188 Spear Street #1200, San Francisco, CA 94105, USA
Function: For the purpose of tracking user experience and troubleshooting customer issues or complaints, the transfer of your personal data to the above controller is required.
XVII. International
Users
This is a
U.S. website and service targeted to users in the U.S. and Canada, and the Bosch
Rebates website are subject to U.S. and Canadian laws, as applicable,
including, without limitation, those governing the privacy and security of your
information. If you use Bosch Services, you are transferring your information
to Bosch in the United States. By using the Bosch Services or providing your
information to Bosch through the Services you consent to the transfer of your
Personal Information to the United States, and Bosch handling of your
information in accordance with applicable U.S. requirements and this Privacy
Policy. Accordingly, your Personal Information may be accessible to courts, law
enforcement and national authorities in the United States. You can obtain
information about Bosch’s policies and practices with respect to service
providers (including affiliates) outside the country where you reside, or ask
questions about the collection, use, disclosure or storage of personal
information by such service providers, by contacting our Privacy Policy
Administrator as described below.
XVIII. Your
rights relating to Personal Information collected by Bosch.
Individuals
which fall within the definition of a “consumer” under the California Consumer
Privacy Protection Act have the following rights relating to your Personal
Information collected by Bosch.
1) Right
to access specific information and data portability rights. You
have the right to request that Bosch discloses certain information to you about
our collection and use of your Personal Information over the past 12 months.
Once we receive and confirm your verifiable consumer request (see below, How to
Exercise Your Rights), we will disclose to you:
a.
The categories of Personal Information we collected about you.
b.
The categories of sources for the Personal Information we
collected about you.
c.
Our business or commercial purpose for collecting or selling that
Personal Information.
d.
The categories of third parties with whom we share that Personal
Information.
e.
The specific pieces of Personal Information we collected about
you.
f.
If we sold or disclosed your Personal Information for a business
purpose, two separate lists disclosing:
i.
For “sales”, the Personal Information categories that each
category of recipient purchased; and
ii.
for disclosures for a business purpose, identifying the Personal
Information categories that each category of recipient obtained.
2) Deletion
Request Rights. You have the right to request that Bosch delete any of your
Personal Information that we collected from you and retained, subject to
certain exceptions. Once we receive and confirm your verifiable consumer
request (see Exercising Access, Data Portability, and Deletion Rights), we will
delete (and direct our service providers to delete) your Personal Information
from our records, unless an exception applies.
a.
We may deny your deletion request if retaining the information is
necessary for us or our service provider(s) to:
i.
Complete the transaction for which we collected the Personal
Information, provide a good or service that you requested, take actions
reasonably anticipated within the context of our ongoing business relationship
with you, or otherwise perform our contract with you.
ii.
Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such
activities.
iii.
Debug products to identify and repair errors that impair existing
intended functionality.
iv.
Exercise free speech, ensure the right of another consumer to
exercise their free speech rights, or exercise another right provided for by
law.
v.
Comply with the California Electronic Communications Privacy Act
(Cal. Penal Code § 1546 et. seq.).
vi.
Engage in public or peer-reviewed scientific, historical, or
statistical research in the public interest that adheres to all other
applicable ethics and privacy laws, when the information’s deletion may likely
render impossible or seriously impair the research’s achievement, if you
previously provided informed consent.
vii.
Enable solely internal uses that are reasonably aligned with
consumer expectations based on your relationship with us.
viii.
Comply with a legal obligation.
ix.
Make other internal and lawful uses of that information that are
compatible with the context in which you provided it.
XIX. Your
Rights – Canadians
Individuals located in
Canada have certain rights pursuant to Canadian Privacy Laws. Subject to
certain exceptions and limitations, and depending upon the jurisdiction where
you reside, such rights may include:
a.
The
right to withdraw your consent to the collection, use or disclosure of your
Personal Information.
b. The right to be
informed of the existence, use, and disclosure of your Personal Information,
and to be provided with an account of the use that has been made or is being
made of this information as well as the third parties to which it has been
disclosed (including a list of organizations to which your information may have
disclosed).
c.
The
right to challenge the accuracy and completeness of your Personal Information,
and have it amended, updated or rectified as appropriate.
d. The right to
acquire information about Bosch’s policies and practices with respect to
Personal Information, including: a description of the type of personal
information held by Bosch and a general account of its use; a copy of any
brochures or other information that explain our policies, standards, or codes;
and information about what Personal Information is shared with or accessible to
our affiliates.
e.
The
right to challenge Bosch’s compliance with the applicable Canadian Privacy
Laws.
XX. How
to exercise your rights
To exercise
your rights, please submit a verifiable consumer request or access request, as
applicable, to us by either:
Call us at 888-43-BOSCH
(888-432-6724).
Send an email
to: privacy.policy@us.bosch.com
To assist
Bosch in processing your request when exercising your rights, please supply the
following information:
·
Full name
·
Phone number
·
Address
·
Any information you can provide about your previous contact with
Bosch (e.g. contact point/touchpoint with Bosch, screenshots, reference to a
specific product/newsletter)
Only you (or
in case of a California resident, an authorized agent authorized by you to act
on your behalf – see Section XXIII, Authorized Agent below for
more information) may make a verifiable consumer request or access request, as
applicable related to your Personal Information. You may also make a verifiable
consumer request on behalf of your minor child. Your verifiable consumer
request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably
verify you are the person about whom we collected Personal Information or an
authorized representative.
• Describe your request with sufficient detail that allows us
to properly understand, evaluate, and respond to it.
We cannot
respond to your request or provide you with Personal Information if we cannot
verify your identity or authority to make the request and confirm the Personal
Information relates to you. Making a verifiable consumer request or access
request does not require you to create an account with us, but if you already
have an account with us, you may be required to make your request through that
account.
We will only
use Personal Information provided in a verifiable consumer request or access
request, as applicable, to verify the requestor’s identity or authority to make
the request.
XXI. Response
timing and format
We endeavor to respond to
a verifiable consumer request or access request, as
applicable, within forty five (45) days of its receipt, or sooner where
required by applicable law (including Canadian Privacy Laws). If we require
more time (up 90 days in total), where permitted by applicable law, we will
inform you of the reason and extension period in writing.
If you have an account
with us, we will deliver our written response to that account. If you do not
have an account with us, we will deliver our written response by mail or
electronically, at your option.
Any disclosures we
provide in response to a verifiable consumer request will only cover the
12-month period preceding the verifiable consumer request's receipt, unless
otherwise required by applicable law. The response we provide will also explain
the reasons we cannot comply with a request, if applicable.
For data portability
requests, where applicable, we will select a format to provide your Personal
Information that is readily useable and should allow you to transmit the
information from one entity to another entity without hindrance.
We do not charge a fee to
process or respond to your verifiable consumer request or access request, as
applicable, unless it is excessive, repetitive, or manifestly unfounded. If we
determine that the request warrants a fee, we will tell you why we made that
decision and provide you with a cost estimate before completing your request.
XXII. Personal
Information Sales: Opt-Out and Opt-In Rights
If you are 16 years of
age or older, you have the right to direct us to not sell your Personal
Information at any time (the "right to opt-out"). Furthermore, where
required by applicable law in the relevant jurisdiction, we will obtain your
consent prior to selling your Personal Information. We do not sell the Personal
Information of consumers we actually know are less than 16 years of age, unless
we receive affirmative authorization (the "right to opt-in") from
either the consumer who is between 13 and 16 years of age, or the parent or
guardian of a consumer less than 13 years of age. Consumers who opt-in to
Personal Information sales may opt-out of future sales at any time.
To exercise the right to
opt-out, you may submit a request to us by sending an email to privacy.policy@us.bosch.com
Once you make an opt-out
request, we will wait at least twelve (12) months before asking you to
reauthorize Personal Information sales. However, you may change your mind and
opt back in to Personal Information sales at any time by sending an email to privacy.policy@us.bosch.com
You do not need to create
an account with us to exercise your opt-out rights. We will only use Personal
Information provided in an opt-out request to review and comply with the
request.
XXIII. Authorized
Agent
As a California resident
you may also exercise your request to know or request to delete through an
authorized agent. When you submit your request through an authorized agent we
require that you:
1. Provide us a copy
of your written permission for the authorized agent to submit the applicable
request; and
2. Verify your own
identity directly with us.
The foregoing does not
apply when you have provided your authorized agent with a power of attorney
pursuant to California Probate Code sections 4000 to 4465; provided, that we
may require a copy of such power of attorney before fulfilling any request.
XXIV. Non-Discrimination
We will not discriminate
against you for exercising any of your CCPA rights. Unless permitted by the
CCPA, we will not: (a) deny you goods or services; (b) charge you different
prices or rates for goods or services, including through granting discounts or
other benefits, or imposing penalties; (c) provide you a different level or
quality of goods or services; or (d) suggest that you may receive a different
price or rate for goods or services or a different level or quality of goods or
services.
However, we may offer you
certain financial incentives permitted by the CCPA that can result in different
prices, rates, or quality levels. Any CCPA-permitted financial incentive we
offer will reasonably relate to your Personal Information's value and contain
written terms that describe the program's material aspects. Participation in a
financial incentive program requires your prior opt in consent, which you may
revoke at any time.
XXV. Filing
a Complaint
Regulatory authorities
that oversee the privacy laws and regulations, including the Office of the
Privacy Commissioner of Canada, advise individuals to file an objection or
challenge with the relevant company before lodging a formal complaint with a
regulatory authority. If you are dissatisfied with Bosch’s response to an
objection or challenge filed under Article XX above, or you if wish to file a
complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA:
You may file a complaint with the Office of the Privacy Commissioner of
Canada. Depending upon the province where you live, you may
also (or instead) have the right to file a complaint with the applicable
provincial privacy commissioner/regulator.
Under PII Laws:
You may file a complaint with the relevant state’s Attorney General’s office.
Under the CCPA:
You may file a complaint with the California Attorney General’s Office. For
additional information regarding consumer complaints against a business/company
under the CCPA and to initiate the complaint process, please click on the link.
XXVI. Changes
to Privacy Policy
Due to the
constantly changing nature of Bosch business, Bosch reserves the right to
change, update, revise and/or modify this Privacy Policy at any time at Bosch’s
sole discretion, and Bosch will post any new or revised Privacy Policy here.
Any such change, update, revision and/or modification will be effective
immediately upon posting on this website, unless we are required to provide
direct notice or obtain your consent pursuant to applicable laws. Use of
information that Bosch gathers now will be subject to the Privacy Policy in
effect at the time of use. By using or navigating around the Bosch Rebates website
or utilizing any of the Services, you acknowledge that you have read and
understood and agree to be bound by this Privacy Policy in and the applicable
Terms of Use. If you do not agree to be so bound, do not remain on the Bosch
Rebates `1website. You are responsible for checking the Bosch Rebates website frequently
to keep apprised of recent changes.
________________________________________________________________________
The effective
date of this Privacy Policy in is 12/10/2021
Last
modified: 12/10/2021
XXVII. Contact
To obtain
more information or to submit suggestions or complaints regarding the
processing of your Personal Information, you can contact the Bosch Privacy Policy
Administrator.
If incorrect
information has been stored despite Bosch efforts to maintain correct and
up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal
Address:
Robert Bosch
LLC
Privacy
Policy Administrator
38000 Hills
Tech Drive
Farmington
Hills, MI 48331
You may also
contact as follows:
Phone:
888-43-BOSCH (888-432-6723)
© Copyright 2022 Bosch
Automotive Service Solutions, Inc. All rights reserved.